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Service Changes Announced by Durham County General Services

Convenience Sites to Update Saturday Schedule; Bulky Item Disposal at Convenience Sites Suspended

Post Date:03/19/2020
Durham, NC -  March 19, 2020 -  Access to waste disposal options for our residents is changing in light of the coronavirus (COVID-19) and ongoing challenges following the March 6 cyber malware attack. Residents who use the County's Convenience Sites to drop off waste will experience adjustments in disposal practices effective Saturday, March 21, 2020.  
Greater numbers of people are at home following the implementation of COVID-19 density reduction practices, therefore, more waste is being generated for disposal. The Durham County General Services Department is reporting spiked increases in waste disposed of at its convenience sites which is especially challenging as options to unload full dumpsters for the department are being reduced. To manage the increase of waste generation and decreased disposal options, bulky item disposal is being suspended at the County's Convenience Sites. Bulky loads include large unbagged items such as furniture, debris from do-it-yourself projects, broken appliances, large toys, etc. Residents with bulky loads are encouraged to seek a private transfer station to dispose of items.
At this time, the sale of Solid Waste Decals by the Durham County Tax Administration Office has been restricted to unincorporated Durham County residents only. By limiting waste disposal decals to unincorporated residents, they will continue to have the ability to use DCo Convenience Sites without them filling as quickly. As a reminder, unauthorized dumping of waste is illegal. To review North Carolina Litter Laws, visit the North Carolina Department of Transportation webpage
Customers disposing of trash, like household garbage or refuse, at a Durham County Convenience Site should note that those items must now be bagged. Unbagged trash, or loose trash, will not be permitted any longer. Sites will be open to serve residential customers with a valid decal, who are disposing of bagged trash, yard waste and recycling, Monday through Friday, from 7 a.m. until 6 p.m. Hours of operation have been adjusted to 7 a.m. until 12 p.m. on Saturdays.  
 
For questions about these updates, contact with Durham County General Services Department at 919-560-0433. Callers are asked to be patient when calling if met with any delays following the recent malware attack.