Our Promise to You
Reappraisal is always a challenge, because the goal is to appraise tens of thousands of properties all at one time, and in a way that is fair and equitable to all property owners. We strive to follow established industry standards for mass appraisal; however, we recognize that there will be situations where the mass appraisal approach may produce an estimate of value that seems somewhat high or low for an individual property. We are committed to working with all property owners to ensure that every property is appraised at a reasonable estimate of its market value.
Supporting Durham County’s Growth
The general reappraisal process helps us ensure we can support the needs of our rapidly growing county. Learn more about what the reappraisal process means for you.
2019 Reappraisal Brochure
This is a high-level reappraisal overview. It explains:
- Why we do reappraisals
- The steps of the process
- The process timeline
- How to find the details of your property’s appraisal
Frequently Asked Questions (FAQ) List
We use a question and answer format to provide more detail on every aspect of the reappraisal process, including:
- How to appeal your appraisal
- How the reappraisal affects property taxes
- How to find out if you qualify for property tax exemption programs
Informational meetings are being offered from February 18 to March 1 in several locations throughout the County. They are offered as an opportunity to meet individually with a tax office appraiser to learn more about the reappraisal and appeal processes. These meetings are informational only and are not part of the appeal process. You must separately file an appeal if you decide you wish to do so. You can schedule an appointment using the Informational Meeting Scheduler.
Appealing Your Real Property Appraisal
If you believe your appraised property value is substantially higher or lower than the price for which it could have reasonably sold on January 1, 2019 you have the right to appeal. This guide explains the appeals process including:
How to review your property characteristics
- How to compare your property value with the selling prices of similar property
- How to file an appeal
- What evidence would be helpful to support an appeal
- Important reappraisal dates
You may file your appeal either online at Tax Help or by using the paper 2019 Real Property Appeal Form. We recommend the online option since it allows you not only to appeal, but also to communicate online with staff and to see the status of your appeal at any time.
Property Tax Relief Programs
The Durham County Tax Administration Office wants to help ensure that all property owners know and understand the property tax relief programs from which they may benefit. This brochure outlines three “homestead” programs that may benefit elderly, disabled and disabled U.S. Veteran homeowners.
Social Media Questions & Responses
November 6 Reappraisal Q&A: How a reappraisal works; the reappraisal cycle; why the reappraisal cycle is being shortened; and reappraisals and tax rates.
November 19 Reappraisal Q&A: How a reappraisal works; the reappraisal cycle; why the reappraisal cycle is being shortened; and reappraisals and tax rates.
As always, if additional details or guidance is needed, call the the Durham County Tax Administration Office at (919) 560-0300 or email firstname.lastname@example.org.